Accessibility Statement
Last Updated: November 13, 2026
Home Access Financial, LLC is committed to making homeaccessfinancial.com usable by everyone, including people with disabilities. Everyone deserves equal access to information about homeownership — and that starts with our website.
Our Standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). These guidelines help make websites more usable for people who are blind or have low vision, are deaf or hard of hearing, or have mobility, speech, or cognitive disabilities.
Current status: homeaccessfinancial.com is partially conformant with WCAG 2.2 Level AA. This means some parts of the content do not yet fully meet the standard. We are actively working to close those gaps.
What We're Doing
Built-In Accessibility
Clear headings, readable color contrast, descriptive links, and alt text for meaningful images.
Keyboard & Screen Readers
Pages, menus, and forms are designed to work with a keyboard and assistive technology.
Regular Reviews
We test pages with automated tools and manual checks when we add or update content.
Team Training
Our marketing and web teams follow accessibility guidelines when creating content.
Clear Ownership
Accessibility is part of our internal policies, with assigned responsibility for fixes.
Vendor Expectations
We ask technology partners to support accessibility in the tools we use.
Compatibility
Our website is designed to work with current versions of major browsers (Chrome, Safari, Edge, and Firefox) and common assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnifiers, and voice-control software. It may not display correctly in older browsers.
Known Limitations
Despite our efforts, some content may not yet be fully accessible:
- Third-party tools — our online loan application portal, chat widget, scheduling tools, and embedded videos are provided by outside vendors and may not fully meet WCAG 2.2 AA.
- PDF documents — some older downloadable guides and disclosures may not be fully accessible. Accessible versions are available on request.
- Mortgage calculators — some interactive features may be difficult to use with certain assistive technologies.
If any of these affect you, our team will gladly help another way — see below.
Need Help? We're Here for You
If you have trouble using any part of our website, a licensed loan officer can help you by phone, email, or in person — including completing your loan application. We can also provide information in an alternative format.
Contact Our Accessibility Team
- Phone: (813) 515-7548 (Mon–Fri, 9 a.m.–5 p.m. ET)
- Email: [email protected]
- Mail: 100 S. Ashley Drive, Suite 1150, Tampa, FL 33602
- Relay users: dial 711
Please tell us the web page, the problem you found, and the best way to reach you. We aim to respond within 2 business days.
How We Assess Accessibility
Home Access Financial reviews the accessibility of this website through self-evaluation, using automated testing tools and manual review with keyboard navigation and screen readers. This statement was last reviewed on November 13, 2026.
